> ## Documentation Index
> Fetch the complete documentation index at: https://cut.pro/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Payments and Billing Information

> Payment methods, billing cycle, credits, and invoices in CutPro

CutPro has a transparent billing system, with prices in your local currency and secure payment methods.

## Payment methods

* **PIX (Brazil)**: recurring payment via automatic PIX, processed by Asaas
* **Credit card**: Visa, Mastercard, and American Express, processed by Stripe

Prices are displayed automatically in your local currency at the time of subscription.

## Billing cycle

* **Renewal**: the subscription is charged each cycle (monthly or annual)
* **Annual plan**: equivalent to about 10 months, meaning roughly 2 months of discount compared to monthly
* **Upgrade**: immediate access, with billing prorated to the remaining period
* **Downgrade**: applied at the next renewal cycle
* **Cancellation**: at any time, keeping access until the end of the period already paid

## Credits

* **1 credit = 1 minute** of processed video
* Plan credits are renewed at each billing cycle
* **Validity**: Gratuito renews monthly; Básico 30 days; Plus 60 days; Pro 90 days

See the details in [How credits work](/docs/en/billing/how-credits-work).

### Extra credit packs

When you need more credits without changing plans, you can buy standalone packs of **200, 450, or 1000 credits**. The price of each pack appears in the app and varies by your plan (larger plans buy cheaper packs).

## Required information

To subscribe, we need:

* **Full name**
* **A valid and verified email**
* **CPF** (for users in Brazil)

## Invoices and receipts

* **Email**: the receipt is sent after each charge
* **Dashboard**: full transaction history in your account
* **Taxes**: already included in the final amount

## Payment security

* CutPro **does not store** your card details
* Card payments are processed by **Stripe**; PIX by **Asaas**
* Both follow international security standards

## Billing issues

* **PIX**: confirm that the payment was completed
* **Card declined**: check the limit and expiration date, or contact the issuing bank
* **Cancellation**: done from the dashboard; there is no charge in the next cycle and access continues until the end of the paid period

## Frequently asked questions

**Can I change my plan at any time?** Yes. Upgrades are immediate and downgrades take effect in the next cycle.

**If I cancel, do I lose access immediately?** No. Access continues until the end of the period already paid.

**Do credits roll over?** Each renewal grants your plan's credits, and they have a validity (30, 60, or 90 days depending on the plan). You can still buy extra packs whenever you need them.

**How do I see my current usage?** In your account dashboard, in the credits section.

<Note>
  Prices are final, with taxes included, and appear in your local currency. PIX has no additional fees.
</Note>

<Card icon="arrow-left" href="/docs/en/billing/plans" title="Back to Plans">
  Compare the available plans
</Card>

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  Talk to us about payments
</Card>